FAQ
What type of meals do you serve?
Using a bounty of sumptuous organic, locally grown, seasonal fruits and vegetables our kitchen team creates imaginative, eclectic menus that nourish the body, soothe the soul, and warm the heart. All meals are vegetarian and include complete vegan options. If you have special dietary needs, please communicate your needs to your group coordinator. We are able to work with most types of food allergies (wheat free, gluten free, dairy free, nuts, etc.). In extreme cases you may need to bring your own food. Our meals are served “buffet style.” We are not a restaurant and therefore we do not take individual orders.
What if I have special needs?
If you have any mobility needs, please contact the retreat center Operations and Events Manager so that we can plan ahead for your stay. Many of our rooms and meeting rooms are ADA accessible, but not all. Some rooms have wheelchair accessible showers. If you have special dietary needs that you think will not be accommodated by our general food policy (see the dining section), please communicate your needs to your group coordinator who will then provide the information to the retreat center. We are able to work with most types of food allergies (wheat free, gluten free, dairy free, nuts, etc.). In extreme cases you may need to bring your own food. If this is the case, we can provide refrigerator space for your food. We also have a full kitchen in Chalet #2 where you can prepare your meals.
When can I check into my sleeping room?
Check-in time is 4:00 pm
What time do I need to check out of my sleeping room?
We ask that guests remove things from their beds before they go to breakfast. It would be very helpful to us if you would put sheets and towels inside the used pillowcase and set them in the hallway before you go to breakfast on your last day (do not include comforters and blankets). We ask that you then have everything out of your room before you go to lunch.
Where can I find directions to the retreat center?
Directions can be found on our website.
How do I get from the airport to the retreat center?
Directions can be found on our website.
Is a lot of walking involved?
The campus lies on 42 acres of landscaped park and gardens with gentle contours. There are roads and paths connecting all buildings which are lit at night for safe passage.
What does the retreat center provide?
We provide all bedding, linens and towels. We also provide non-scented, ecofriendly soap in each of the bathrooms.
Is there anything else I should leave at home?
Leave valuables at home. Due to many guests’ allergies and sensitivities to scents, please leave your perfumes, scented body oils and incense at home. Pet(s): Certified companion animals and guide dogs are permitted with advance review and clearance. No other pets are allowed.
Do you have a computer from which I can print a boarding pass?
A small business office is located in the property. In the business office is a desktop computer, with free internet access and a printer.
Do you have Wi-Fi?
Free Wi-Fi is available throughout the campus.
Do you have cell phone reception?
Most people receive cell phone service on the retreat center campus.
If I don’t have a cell phone, is there a telephone I may use?
CThere is a telephone in each of the buildings for making local phone calls. These are restricted lines for local calls, toll calls and emergency calls only. You can also reach the retreat center office and the main phone numbers using these phones. They are not set up for long distance. If you wish to make a long distance call, you will need to use your phone/credit card. The office phone is for emergencies only. If you must receive calls at the office, we will take a message and deliver it to your group leader.
Do you have a FAX machine?
Yes - our fax machine is located in our reception office. Our fax number is (707) 781- 7420 and we charge a nominal fee for its use.
Where do I park when I arrive on campus?
Please ask your group coordinator what lot your group has been assigned. Please do not leave valuables in your car. The Seva Retreat is not responsible for lost or stolen items. There are handicapped parking spaces near each building.
Do you have a communal kitchen?
There is a small, full kitchen located in the property. It is equipped with a full-size refrigerator, microwave oven, stove, oven, sink, toaster, coffee pot, tea kettle, pots and pans, cooking utensils, silverware, glasses, cups and dinnerware. If you bring your own food, you are responsible for marking it with your name or the name of the group. If you bring medication that needs to be refrigerated, please make sure that it is clearly marked. The Seva Retreat is not responsible for missing food, beverages or medication.
Is there a place where I can get a cup of coffee or tea?
Complimentary coffee and tea are available in the building from 7:00 a.m.–7:00 p.m. daily. Coffee and tea supplies are also available in the communal kitchen and can be made by guests at any time.
To whom do I report a lost item?
The Seva Retreat is not responsible for lost items. Please be responsible for taking all your belongings with you when you leave. If contacted we will attempt to locate your missing item(s) and return it to you. All lost & found articles will be held for 30 days, after which, will they be distributed in a charitable manner. Contact our main office to report a missing item.
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